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Reservation Policy


  • All room rates are in Thai Baht per room per night and are inclusive of 10% service charge and 7% government VAT.
  • The above rates are subject to room availability and may change from one day to another while the reservation is not confirmed.
  • All reservations must be guaranteed by verifying Credit Card for one night to be confirmed.
  • Guests who have used their own credit card for purchase of the accommodation must also present their payment card together with their personal identification (ID card or passport) during check-in.


  • All booking will be required full Pre-payment upon confirmation.
  • Amendment and cancellation are not allowed for Non-Refundable booking.


  • Cancellation must be made within 48 hours prior to expect arrival date and time to avoid penalty charge of one night’s rate, except during high and peak seasons, cancellation must be made 7 days in advance. (High season is November 1 through February 28. Peak season is December 25th through January 10th)
  • No show charge of 100% room rate will be levied on the credit card.
  • The Reservation made under condition of prepaid is non-refundable.


  • Standard check-in time is 2.00 pm.
  • Standard check-out time is 12.00 pm. (Noon)
  • For check-in before standard time is subject to room availability. For early morning check-in, a reservation for one night advance with charge of an additional full day is recommended.
  • Late check-out requests for periods after the standard time is subject to Late Check-out Charge of 50% discount from the existing room rate or will be offered as a complement based on availability. A Full-day Charge will be levied for any late check-out after 6.00 pm.


  • There is no charge for children under the age of 12 years sharing room with parent (without extra bed), but will be granted 250 THB for breakfast.
  • Children under the age of 12 years will be granted discount on food.
  • Children under the age of 3 years will get a complimentary breakfast.

***Room rates on 31st Dec'2017 has included gala dinner already, gala dinner for adult @ 2,900.-baht net / adult and for child 3-11 years @ 1,450.-baht net / child, room rates on 31st Dec'17 included dinner for 2 persons [adults] only as per your reserve, so for another person or child, have to add pay the dinner expense at the hotel.